They needed a study for this?

[kierthos]

Incomptent people are too ignorant to know they are incompetent.

I mean, seriously, anyone who has worked retail for at least a year could have told them this...

Comments

[egearman]

"Well, what I'm saying is that there are known knowns and that there are known unknowns. But there are also unknown unknowns; things we don't know that we don't know."

[dreamshade]

Ah, but it's more than that - more educated people are better at believing in things that are wrong~