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1 is a number
Latest example of "Morons in the Mist" (apologies to Jane Goodall, as practically every species of gorilla shows more intelligence then some of my customers.)
I have to go out into the express area (the area where customers have to do the copying themselves, rather then having us do it, which, during third shift, doesn't mean a lot, as apparently intelligence disappears at dusk for most of the people I deal with) to show a customer how to make double-sided copies, which, admittedly, on the copiers we have, is not the most intuitive thing in the world.
So, I'm not really minding doing that part, when I finish the conversation (so I think) with "And just type in the number of copies you want and hit the Start button". I turn to walk away. My part in this is done, right? Right?
Wrong.
Moron: "What if I just want one copy?"
Stop. Blink. Think "What, is 1 not a number all of a sudden?"
Turn to customer, "Then just press 1, and hit the Start button." Amazingly, I managed not to say this with the utter disdain I have for this protozoa in frat clothing. I mean, I wonder when the doctors informed this guy's parents that he was brain dead.
Fuck, I know it's late and everything, but my god... how fucking difficult is it to comprehend that if only have to type in the number of copies you want and hit Start, and you only want one copy, then that little runic figure at the top left of the keypad (hint: looks like this -> 1) is what you're striving for.
I don't expect all the customers to be as smart as I am, at least as regards using the copiers. I would, however like them to be smarter then the roll laminator, which, while spiffy, is an inamimate object. (A bonus it's case, as the laminator also doesn't think it knows how to repair copiers.)
I have to go out into the express area (the area where customers have to do the copying themselves, rather then having us do it, which, during third shift, doesn't mean a lot, as apparently intelligence disappears at dusk for most of the people I deal with) to show a customer how to make double-sided copies, which, admittedly, on the copiers we have, is not the most intuitive thing in the world.
So, I'm not really minding doing that part, when I finish the conversation (so I think) with "And just type in the number of copies you want and hit the Start button". I turn to walk away. My part in this is done, right? Right?
Wrong.
Moron: "What if I just want one copy?"
Stop. Blink. Think "What, is 1 not a number all of a sudden?"
Turn to customer, "Then just press 1, and hit the Start button." Amazingly, I managed not to say this with the utter disdain I have for this protozoa in frat clothing. I mean, I wonder when the doctors informed this guy's parents that he was brain dead.
Fuck, I know it's late and everything, but my god... how fucking difficult is it to comprehend that if only have to type in the number of copies you want and hit Start, and you only want one copy, then that little runic figure at the top left of the keypad (hint: looks like this -> 1) is what you're striving for.
I don't expect all the customers to be as smart as I am, at least as regards using the copiers. I would, however like them to be smarter then the roll laminator, which, while spiffy, is an inamimate object. (A bonus it's case, as the laminator also doesn't think it knows how to repair copiers.)