kierthos: (Default)
kierthos ([personal profile] kierthos) wrote2007-01-13 03:40 am
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Learn to listen, damnit!

*phone rings*

Me: Thank you for calling FedExKinko's. This is Patrick speaking. How may I help you?
Customer: Can I speak to Patrick, please?
Me: ......
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[identity profile] dacnomaniac.livejournal.com 2007-01-13 08:03 pm (UTC)(link)
In that situation, the correct answer is invariably 'no'.

[identity profile] kierthos.livejournal.com 2007-01-14 06:28 am (UTC)(link)
Actually, one of my co-workers suggested that the next time it happens, say "Okay, please hold." and leave them on hold for a minute to think about it.
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